10 years
Serving ANZ market
17,000+
Properties managed
168
Enterprise clients
$630m+
Annual gross bookings
5.0
Capterra rating
Built by property managers for property managers
Homhero started in 2016 when a group of experienced short-term rental property managers across the Gold Coast, Sydney and the Barrington Coast grew impatient with the distribution tools available to them, so they built their own.
Distribution was the first gap. But the holiday rental market kept presenting new ones. A chance conversation with a developer who had been building CRM and booking engine solutions for the same market led to a collaboration that changed the product entirely.
Combining those elements is what became Homhero. What started as a channel manager is now the platform that more than 50 per cent of the professional short-term rental market across Australia and New Zealand relies on to run their business.
Recognised by the platforms that matter
Homhero holds Premier partnership status with Airbnb, Booking.com, and VRBO. We are also the only property management software in the world with 100% uptime certification from the Expedia Group for our Vrbo connection. That’s not a marketing claim. It’s a technical standard we’ve met and maintained, year after year.
A decade in the making
Originating from a small Gold Coast office in Burleigh Heads to the platform running more than half the professional STR market in Australia and New Zealand. Here’s how we got here.
2016
Founded
Homhero is founded on the Gold Coast by a team of hoilday rental property managers and developers, purpose-built for the Australian market with trust accounting expertise ingrained from day one.
2017
Direct integration established with Booking.com
Homhero establishes a Booking.com partnership agreement and implements a direct API connection.
2018
First direct integration with Airbnb in Australia
Homhero becomes Australia’s first-ever Airbnb connected PMS, and continues to be recognised as a Preferred Software Partner to the current day.
2020
Direct connection established with Vrbo
Homhero establishes Expedia partnerships and implements direct API connection with Vrbo, plus the broader Expedia network.
2021
50 enterprise clients
Homhero reaches 50 enterprise property management clients, establishing a foothold within the industry and fast-tracking progress towards becoming the leading platform for professional operators in the ANZ market.
2022
100 enterprise clients
The platform doubles its client base, surpassing 100 enterprise clients and cementing its position as the preferred system for professional short-term rental operators.
2023
150 enterprise clients
Growth continues as Homhero reaches 150 enterprise clients, and is widely regarded as the leading independent PMS and Channel Manager for professional short-term rental operators owned and operated in Australia.
2025
Premier partner status across all major OTAs
Homhero achieves the trifecta of Premier partnership status with Airbnb, Booking.com, and VRBO simultaneously. The platform now powers 16,980 properties and processes more than $630 million in annual gross bookings.
2026
Ten years. One platform. 17,000+ properties.
Homhero celebrates its 10th anniversary. With 17,000+ properties under management and certification as the only property management software in the world with 100% uptime from both VRBO and Expedia Group, the platform that started on the Gold Coast now defines the standard for professional short-term rental management in Australia and New Zealand.
Real support, in real time, during Australian business hours
Our support team is based in Australia and operates during Australian business hours. We handle over 26,000 support requests each year, resolve 80 percent of these in a single interaction, and hold a client satisfaction rating of 9.47 out of 10.
When you have a question, you talk to someone who knows the product and understands the industry. That’s not the standard everywhere in this market. It is the standard here.
26,000+
Support requests per year
9.47/10
Client satisfaction rating
80%
Resolved first contact