Take Control With Australia’s Leading Property Management System

Managing a short-term rental portfolio across Australia and New Zealand can be fast-paced and challenging. Between navigating strict local STRA regulations, balancing complex trust accounting, and managing endless loops of guest, cleaner, and owner communications, it is easy to spend your day fighting operational fires rather than scaling your brand.

Homhero is built by experienced property managers, for property managers, to change exactly that.

As the region’s premier all-in-one Property Management System (PMS) built specifically for professional holiday rental managers, Homhero eliminates fragmentation by centralising your entire operation into a single platform. From time-saving AI automations and financial compliance, to automated cleaning logistics and direct booking engines, we provide the ultimate tool-kit to help you work smarter, not harder.

Explore our comprehensive suite of features below to see how Homhero can help you reclaim your time, delight your owners, and maximise your revenue.

Key Features

Unrivalled capabilities that make us Australia’s leading all-in-one solution for Holiday Property Managers

Property Setup & Management

Property Setup & Management

Property managers can streamline operations with Homhero. Centralise administration of property listings, configure unique custom fields and booking fields, enforce high cleaning standards via checklists and check-in notes, and seamlessly configure your regulatory compliance management.
Pricing & Revenue Management

Pricing & Revenue Management

Maximise rental yield across seasons utilising our unique ‘Length of Stay’ pricing capabilities, and capture last-minute bookings with special deals and promo codes. Automate credit card payment processing with built-in support for AMEX, Google Pay and Apple Pay.
Channel Management

Channel Management

Dominate distribution with Homhero’s native channel manager. Sync listings instantly using full content APIs, eliminate double bookings through the centralised multi-calendar, and boost visibility by managing property features within our global amenity mapping tool.
Drive Direct Bookings

Drive Direct Bookings

Drive more revenue with direct bookings. Launch your custom SEO & conversion-optimised website powered by our seamless booking engine, recover lost revenue with booking abandonment tracking, and attract direct bookers through Google Vacation Rentals.
Guest Management

Guest Management

Optimise guest experience by streamlining check-ins using automated guest registration, safeguard properties via secure ID Verification, and empower travellers with our mobile-friendly, self-service guest portal for payments and requests.
Owner Management

Owner Management

Build trust with your property owners. Provide instant portfolio visibility through the owner portal and mobile-friendly owner web app, streamline billing with bulk owner charges, and automate professional monthly & annual statements.
Cleaning & Maintenance Management

Cleaning & Maintenance Management

Optimise turnover logistics with Homhero. Coordinate field operations via the cleaner app and staff/maintenance pp, set permissions using staff access, and maintain accountability through comprehensive audit logs.
Trust Accounting & Compliance

Trust Accounting & Compliance

Ensure statutory compliance. Manage a secure trust account and owner management payouts, streamline supplier billing with our inbuilt invoice scanner, and access expert guidance from trust accounting specialists.
Review Management

Review Management

Manage reviews on OTA platforms natively within Homhero. Easily view and reply to guest feedback, configure custom review presets, submit bulk host reviews for Airbnb, and flag bad guests to protect your properties..
AI & Automations

AI & Automations

Maximise efficiency using smart technology. Eliminate manual data entry with invoice scanning, draft instant content using AI-generated property descriptions and review responses, and utilise auto-arrival & departure triggers.
Centralised & Automated Communications

Centralised & Automated Communications

Unify operational messaging within Homhero. Consolidate messaging within the unified inbox, leverage custom email themes for communications via schedules and templates, and automate general, cleaner portal and owner portal notifications.
Reporting & Insights

Reporting & Insights

Gain clarity across your business performance and analytics data. Track performance on the central dashboard, identify revenue drivers using top performers and the gaps report, and maintain oversight with the sundry report, audit Logs and API Logs.

Elite Global Partnerships You Can Trust

We don’t just connect to the major OTAs, we share a partnership underpinned by our mutual passion to advance the industry, ensuring that your business and listings receive priority in terms of their stability, speed and support:

Airbnb

Homhero was Australia’s first-ever connected PMS, and is a Preferred Software Partner for 2026.

Booking.com

For the 7th year running, Homhero is a Premier Connectivity Partner in 2026.

Vrbo

Homhero is a Vrbo Preferred Partner in 2026, for the 6th year in a row.

Google VR

Proudly integrating with Google VR since 2023.

Marriott

Reach affluent travellers with Homes and Villas by Marriott.

Why Property Managers Choose Homhero?
Let’s Start With the Foundations

Property Setup & Management

Transform the way you manage your short-term rentals with a platform designed to automate the heavy lifting. Built specifically for the unique demands of Australian and New Zealand property managers, Homhero gives you absolute operational control from day one.

Showcase your properties across multiple booking channels with centralised media management that ensures your properties always look their best.
Capture unique property details, internal data, or specific guest requirements that can easily be merged into your automated templates and guest communications.
Improve customer experience by providing guests with precise access details, while keeping your cleaning and maintenance teams aligned with your highest brand standards during turnovers.
Maintain accuracy and compliance by tracking, mapping, and syndicating mandatory STRA registration numbers and fire safety standards directly to your connected channels.

Revenue Management & Payments

Maximise your portfolio’s potential and offer a seamless payments experience. Homhero’s sophisticated revenue management options ensure you maximise booking income while streamlining your financial workflows.

Tailor your pricing strategy to fluctuating market demands and automatically optimise daily rates based on how long a guest stays, maximising your overall yield.
Combat unexpected calendar gaps and drive occupancy by launching last-minute OTA discounts, or exclusive promotional codes directly through your website.
Remove checkout friction with integrated payment gateways that support major credit cards alongside popular digital wallets.

Channel Management

Simplify online distribution and minimise the need to log into multiple extranets. Homhero’s native channel manager keeps your listings optimised, visible and synchronised across major booking platforms.

Push property descriptions, photos and listing updates directly from Homhero to major OTAs instantly, removing the need for manual data entry.
Visualise your entire portfolio’s availability, rates and restrictions in one centralised location. Track reservations and eliminate the risk of double bookings.
Save hours by mapping your properties’ unique features to match the varying search criteria of each OTA, ensuring you consistently show up in filtered guest searches.

Drive Direct Bookings

Increase booking revenue through direct bookers. Homhero equips you with the toolkit to transform your brand into a fully optimised direct booking channel.

Launch stunning, custom SEO-focused websites designed to convert casual browsers into direct, commission-free guests.
Re-engage with high-intent travellers who drop-off during the checkout process, to complete their reservation.
Unlock additional visibility by listing your property portfolio on the world’s most powerful search engine, funnelling travelers straight to your direct booking website..

One Central System To Manage All Stakeholders

Guest Management

Elevate your guest experience with Homhero’s guest management features, built to streamline daily operations for property managers.

Eliminate manual paperwork and data entry by utilising automated workflows that prompt travellers to submit their essential arrival details well before check-in.
Secure your holiday rental against fraudulent bookings by cross-referencing guest identities, and collect security deposits or pre-authorisations with confidence.
A mobile-friendly self-service hub where guests can complete online registration, process outstanding payments and security deposits, and log maintenance requests at their own convenience.

Owner Management

Build trust with property owners by delivering a transparent, professional experience that keeps them informed. Homhero simplifies owner communication and financial reporting, allowing you to showcase the true value of your management services.

Provides a secure, dedicated hub where owners can view their property’s real-time performance, track upcoming reservations and block out dates for personal stays. The responsive mobile experience gives owners instant, on-the-go access to their property information from a smartphone.
Streamline your financial administration by allowing you to process expenses, management fees, or supplier invoices across multiple owners simultaneously, reducing repetitive data entry.
Generate and dispatch beautifully formatted, itemised financial breakdowns with supplier invoices attached, keeping your owners fully prepared for tax time with zero hassle.

Cleaning & Maintenance Management

Keep your properties immaculate and operations running seamlessly with Homhero’s Cleaning & Maintenance features, built to simplify logistics for busy property managers.

Empowers housekeeping teams to execute timely turnovers with real-time scheduling, property-specific checklists and instant completion updates.
Simplifies contractor workflows and property maintenance by enabling team members to view work orders, track job statuses and generate invoices on the go.
Maintains strict operational control over your workforce with customisable permissions, ensuring internal staff and external contractors only see the specific properties and data required for their roles.

We Help Your Business Achieve Operational Excellence, Without the Hassle

Trust Accounting & Compliance

Safeguard your business with Homhero’s expertise in trust accounting and compliance. Be equipped to satisfy the strict statutory requirements of Australia and New Zealand, ensuring your financial operations are transparent, accurate and audit-ready.

Securely manage guest bonds, booking deposits and rental income within a trust accounting environment that meets your local legislative standards..
Streamline your mid-month and end-of-month workflows and disbursements, calculate commissions, and handle accurate GST calculations.
Direct access to a dedicated, in-house team of financial experts who understand the nuances of ANZ trust laws and are on hand to ensure your books balance perfectly.

Review Management

Take control of your online reputation and streamline guest feedback with our native review management capabilities. Designed to save you hours of administrative work, these tools allow you to handle guest and host reviews across major OTAs from within Homhero.

Track, manage, and respond to Airbnb, Booking.com and website guest feedback directly within Homhero, using a single system rather than jumping between extranets.
Speed up your review process for Airbnb guests by leveraging automated templates and smart, AI-suggested submissions to maintain your active host status. Customise and configure your “Good Guest” presets and templates directly within the platform, making routine review submission lightning-fast.
Protect your brand identity and maintain control by excluding specific reservations from automated bulk review requests, ensuring you never accidentally send a positive review to a problematic guest.

AI & Automations

Reclaim time and improve your operational efficiency with Homhero’s inbuilt AI features and automations, designed to eliminate repetitive administrative tasks and relieve the daily burden for time-poor property managers.

Say goodbye to error-prone data entry with an intelligent scanner that automatically analyses full PDF invoices and pre-populates supplier information directly into your systems..
Create compelling listing content in seconds using a native AI agent that generates professionally written property descriptions.
Maintain a strong online reputation by drafting polished replies to Airbnb host reviews.
Automatically update reservation arrivals and departures at predefined times, ensuring reservation statuses and any relevant communications are triggered automatically, eliminating manual check-in and check-out administration.

Centralised & Automated Communications

Streamline every stakeholder touchpoint and never miss an update with our advanced centralised and automated communication features. Our systems ensure your team stays on top of every message.

Consolidate conversations from guests, owners, cleaners, contractors and staff into one clear view, allowing your team to respond faster and keep communication histories perfectly organised.
Save hours by triggering perfectly-timed automated messages for check-ins, check-outs and deposit reminders based on your own predefined rules.
Maintain a professional brand image across all guest correspondence with customisable layouts that match your company’s unique visual identity.
Reply directly to guest enquiries and messages from major channels like Airbnb and Booking.com without ever having to log into separate channel extranets.

Reporting & Insights

Make data-backed decisions and monitor performance across your portfolio with Homhero’s reporting and analytics features. Assess business health and growth opportunities utilising our pre-built dashboards, reports and logs.

Gain a real-time snapshot of your daily operations at a single glance, including critical metrics like occupancy trends, booking source breakdowns and upcoming departures.
Instantly identify your most lucrative rental properties and revenue drivers, allowing you to replicate success and scale your business effectively.
Expose unbooked calendar windows between existing reservations so you can target those dates with promotions and minimise vacant nights.
Keep your financial tracking in check by monitoring miscellaneous fees, additional charges and extra revenue items in one centralised view.
Establish internal accountability across your organisation. Viewable audit logs record every system change, user update and booking modification.
Maintain further transparency by monitoring the live health, data exchange and performance of your external channel integrations and connections.

Ready to Streamline Your Operations and Boost Revenue?

Your time is too valuable to be wasted on disconnected tools, fragmented software and endless manual admin. Experience the true power of an all-in-one property management system that brings your channel management, trust accounting, guest experience and stakeholder logistics under one seamless roof. Eliminate the operational chaos, delight your owners and scale your holiday rental business effortlessly with Homhero.