Latest News

Mastering Guest Reviews in Homhero: Strategies for 5-Star Success

This post summarises key strategies for managing and improving guest reviews, as discussed in the recent Homhero webinar presented by Tatiana. High-quality, high-volume reviews are essential in the industry, as they build trust and boost listing visibility in algorithms, ultimately leading to more bookings. While property standards are important, the focus should be on the …

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Exciting News: Homhero Named Finalist in 3 Categories for STRive Awards!

We are absolutely thrilled to announce that Homhero has been named a finalist in three prestigious categories for the STRive 2026 Short-Term Rental Awards! After a year of hard work, innovation, and dedicated support for our community, being recognised across three out of the seven possible categories is a testament to the incredible team and …

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Why Submitting More Host Reviews Leads to Higher-Quality Airbnb Stays

Homhero now makes it easier than ever to stay on top of your Airbnb host reviews. With the new Bulk Submit Good Guest feature, you can complete multiple host reviews at once using AI-suggested review templates, saving you time and eliminating the need to complete every review manually. See how this smarter, faster approach to …

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Generative Engine Optimisation (GEO) and the Future of Holiday Rentals in Australia

The search revolution has already begun When travellers plan their next holiday, they are no longer just typing “Byron Bay holiday home” into Google. Increasingly, they are asking ChatGPT, Gemini, or other AI tools for inspiration. A traveller might say, “Find me a beachfront house in Byron that’s family-friendly and has a pool.” The response …

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Stop Typing, Start Automating: A Guide to Homhero’s Scheduled Correspondence

Stop Typing, Start Automating: A Guide to Homhero’s Scheduled Correspondence As a property manager, how much of your day is spent sending the same emails? This essential communication is a cornerstone of great guest service, but it’s also repetitive, time-consuming, and prone to human error. What if you could automate everything, ensuring that every guest, …

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Stay in Control: Homhero and Booking.com’s ‘Request to Book’

Homhero users can now enhance their hosting experience by utilising Booking.com’s Request to Book feature. This function is designed to give you complete control over your property and bookings, adding a crucial layer of approval for your peace of mind. Discover how this feature puts you in the driver’s seat. Highlights What is ‘Request to …

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Smart Ways to Cover Yourself for Accidental Short-Term Rental Damages

Most guests are respectful of your properties. But as every property manager knows, damages are an inevitable part of the holiday rental business. Dealing with those damages – a broken wine glass, a stained sofa, or worse – is often the bane of a Property Manager’s role. Chasing guests for funds after they’ve checked out …

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Drive more direct bookings: Homhero announces partnership with Heads on Pillows

In recognition of the increased focus on direct bookings by our customers, Homhero is pleased to announce a partnership with digital marketing experts Heads On Pillows.  Heads on Pillows offer deep Short Term Rental Accommodation expertise and focus on the following strategies to drive traffic to a property manager’s website – Search Engine Optimisation (SEO), Generative Engine Optimisation …

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Five Game-Changing Features for Property Managers in Homhero’s Unified Inbox

Homhero’s Unified Inbox is a powerful tool designed to streamline communication for property managers, bringing all correspondence into one central hub. From guest inquiries to owner updates and cleaner messages, everything is accessible in one place. Let’s dive into five game-changing features that will help you get the most out of Homhero’s Unified Inbox. 1. …

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Homhero Appoints Craig McIntosh as Interim CEO

[Surfers Paradise, QLD] Homhero, Australia’s leading holiday rental management software solution for property managers, announces the appointment of Craig McIntosh as Interim Chief Executive Officer. Craig brings over 12 years of direct experience in the short-term rental accommodation industry to the role, including ownership of The Holidays Collection since May 2013, a portfolio of 300 …

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